Privacy Policy

Diseños Alan K. Thau S.A. de C.V. (hereinafter "Alan K. Thau" or "We"), with registered address at Paseo de las Palmas 735 int 1201, Colonia Lomas de Chapultepec, Miguel Hidalgo, C.P. 11000 Mexico City, is responsible for the use and protection of your personal data.

At Alan K. Thau, our business is built on trust. We strive to be transparent about how we handle the personal data of individuals who access our website and those who use or intend to use our services.

This privacy notice is directed at our customers, prospective customers, end users (those who make payments to our customers through Alan K. Thau), and visitors to alankthau.com and related sites.

I. How Do We Use Your Data?

Primary Purposes

If you are a customer or are in the process of becoming one, your personal data is used for the following purposes necessary to provide our services:

• To register you on our platform.
• To confirm your identity.
• To validate your information.
• To perform analysis, classifications, and segmentations to determine the products and/or services best suited to your needs.
• To communicate with you regarding products and/or services you are interested in or that we may offer you.
• To enable you to purchase our products and/or services.
• To activate your account and associate it with you or the legal entity contracting our services.
• To communicate with you regarding products and/or services you have contracted with us.

II. What Data Do We Collect?

To carry out the purposes described in this privacy notice, we may collect the following categories of personal data:

• Identification data: Full name, date of birth, nationality, government-issued ID.
• Contact data: Email address, phone number, postal address.
• Financial data: Bank account information, billing details, payment history.
• Transaction data: Purchase history, order details, shipping information.
• Technical data: IP address, browser type, device information, cookies.

III. How Do We Protect Your Data?

Alan K. Thau implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. These measures include encryption, access controls, and secure data storage.

IV. Sharing of Personal Data

We may share your personal data with third parties in the following cases:

• Payment processors (Stripe, Conekta) for transaction processing.
• Shipping and logistics providers for order fulfillment.
• Regulatory authorities when required by law.
• Professional advisors (legal, accounting) as necessary for our business operations.

We do not sell your personal data to third parties for marketing purposes.

V. Your Rights (ARCO Rights)

Under Mexican law, you have the right to:

• Access your personal data in our possession.
• Rectify your data if it is inaccurate or incomplete.
• Cancel the processing of your data.
• Oppose the processing of your data for specific purposes.

To exercise any of these rights, please contact us at alan@alankthau.com with your full name, contact information, and a description of the data you wish to access, rectify, cancel, or oppose.

VI. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can configure your browser to refuse cookies, although some site features may not function properly without them.

VII. Changes to This Policy

We reserve the right to update this privacy notice at any time. Any changes will be published on our website at alankthau.com/privacy-policy.

VIII. Contact

For questions or concerns regarding this privacy notice or the handling of your personal data, please contact us:

• Email: alan@alankthau.com
• Address: Paseo de las Palmas 735 int 1201, Colonia Lomas de Chapultepec, Miguel Hidalgo, C.P. 11000, Ciudad de México
• Website: alankthau.com

IX. Applicable Law

This privacy notice is governed by the Federal Law for the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) and its regulations.

This policy does not affect your legal rights as a consumer.